Shipping Policy
SHIPPING TIMES
Please note processing time could take up to 3 business days
COVID-19 Notice: Some packages may experience a 1–2 week shipping delay, as our logistics partners try to circumvent global lockdowns.
This may also affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.
REGIONS:
NORTH AMERICA
USA: 9–15 Business Days
Canada: 7–15 Business Days
Mexico: 8–15 Business Days
EUROPE
United Kingdom: 7-10 Business Days
Ireland: 10–15 Business Days
Germany: 7–15 Business Days
Switzerland, Sweden, Belgium & Denmark: 7–15 Business Days
France: 7–15 Business Days
Italy: 5–15 Business Days
Rest of Europe: 5–15 Business Days
AUSTRALIA
Australia: 4–12 Business Days
New Zealand: 4–12 Business Days
AFRICA
South Africa: 6–12 Business Days
Rest of Africa (Local Post): 10–20 Business Days
ASIA
Singapore: 7–10 Business Days
Malaysia: 6–12 Business Days
United Arab Emirates: 7–12 Business Days
Saudi Arabia: 7–12 Business Days
Rest of Asia (Local Post): 10–15 Business Days
SOUTH AMERICA
All of South America (Local Post): 10–20 Business Days
Due to global lockdowns, we are unable to deliver to some countries. These countries include:
Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.
HANDLING:
All orders will typically be dispatched within 1–3 business days from our warehouse and will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit.
Marbendi is not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid, or correct addresses. It is always in our best interest to ensure you receive your parcel in a timely manner, and Marbendi will assist as much as possible to trace a missing parcel.
Marbendi is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
Marbendi is in no way responsible for any customs or import charges charged to the customer by the shipping service.